>CUSTOMER QUESTIONS TO COMPUTER HELPDESK
>Customer: I stuck something in my printer and now it doesn't work
>Tech support: What did you put in it?
>Customer: It's a tortilla
>Tech support: Uhh..... how did you come to have a tortilla stuck in
>your printer?
>Customer: I own a tortilla business. I thought it would be cool toPrint
>my logo on a tortilla.
>Helpdesk: What kind of computer do you have?
>Customer: A white one...
>Customer: Hi, this is Celine. I can't get my diskette out.
>Helpdesk: Have you tried pushing the button?
>Customer: Yes, sure, it's really stuck.
>Helpdesk: That doesn't sound good; I'll make a note ...
>Customer: No ... wait a minute... I hadn't inserted it yet... it's still
>on my desk... Sorry....
>Helpdesk: Click on the 'my computer' icon on to the left of the screen.
>Customer: Your left or my left?
>Helpdesk: Good day. How may I help you?
>Male customer: Hello... I can't print.
>Helpdesk: Would you click on start for me and...
>Customer: Listen pal; don't start getting technical on me! I'm not Bill
>Gates!
>Customer: Hi, good afternoon, this is Martha, I can't print. Every
>time I try, it says 'Can't find printer'. I've even lifted the printer
>and placed it in front of the monitor, but the computer still says it
>can't find it....
>Customer: I have problems printing in red...
>Helpdesk: Do you have a color printer?
>Customer: Aaaah......... Thank you.
>Helpdesk: What's on your monitor now, ma'am?
>Customer: A teddy bear my boyfriend bought for me in the
>supermarket.
>Customer: My keyboard is not working anymore.
>Helpdesk: Are you sure it's plugged into the computer?
>Customer: No. I can't get behind the computer.
>Helpdesk: Pick up your keyboard and walk 10 paces back.
>Customer: Okay.
>Helpdesk: Did the keyboard come with you?
>Customer: Yes.
>Helpdesk: That means the keyboard is not plugged in. Is there
>another keyboard?
>Customer: Yes, there's another one here. Ah... that one does work!
>Helpdesk: Your password is the small letter a as in apple, a capital
>letter V as in Victor, and the number 7.
>Customer: Is that 7 in capital letters?
>Customer: I can't get onto the Internet.
>Helpdesk: Are you sure you used the right password?
>Customer: Yes I'm sure. I saw my colleague do it.
>Helpdesk: Can you tell me what the password was?
>Customer: Five stars.
>Helpdesk: What anti-virus program do you use?
>Customer: Netscape.
>Helpdesk: That's not an anti-virus program.
>Customer: Oh, sorry... Internet Explorer.
>Customer: I have a huge problem. A friend has put a screensaver on my
>computer, but every time I move the mouse, it disappears!
>Helpdesk: How may I help you?
>Customer: I'm writing my first e-mail.
>Helpdesk: OK, and, what seems to be the problem?
>Customer: Well, I have the letter 'a' in the address, but how do I get
>the circle around it?